Haven't found the answer? We can help.
I need some help figuring out what would be my best option…
You can always give us a call, we love human interaction. Please, let us know your plans and we will recommend you the best boat type regarding your adventure choice.
How much in advance do I have to book?
Especially during peak times (May - September), chartering gets super busy. Book as early as possible to ensure you can charter the boat you want.
What it is included?
Most boat rental includes: Crew, complimentary drinks , towels, cleaning service, full insurance, snorkel equipment and harbour mooring.
You can always bring your preferences!
You will find details of what is included and what is not included on each boat on our website. Remember, we are always happy to answer any questions you may have.
At what time does the adventure starts?
As the chartering has a minimum of 8 hour period, our recommendation is to start the day around 11 a.m. and 13 a.m. but it’s up to you! This way you’ll get day and some night time!
How do I calculate the fuel cost?
Each boat consumes different amounts of fuel. An estimated price for your boat will be given to you at the time of chartering. Fuel will depend on the chosen routes and fuel prices on the day of charter.
How do I book?
To get your boat ready, we ask for the 50% of the total price in advance, so we ensure that the boat does not sail without you.
The remaining 50% will be paid the morning before departure, along with fuel and any extras you may want to bring on board.
The boat we like is too small for our group, what can we do?
When there is a big group as you the best option are 2 boats we call it tandem and it is a really nice combination. The boats stay together throughout the day.
What if our charter can't go ahead due to bad weather?
Although bad weather it is not common during the spring/summer season. If the experience cannot take place we will either reschedule the charter date or we will proceed to a full reimbursement. If you wish, you can ask us about the cancellation policy for your peace of mind.
What documents do I need to hire the boat?
In order to proceed with the booking we will need a photograph of your ID card or passport and your address. We need this information to make the charter contract.
When are the extras paid?
Generally the extras must be paid before the charter but it depends on the extras booked.
Water toys such as seabobs, jet skis, flyboards etc. and other extras such as catering and specific drinks are usually hired.
Please ask us what you need and we will try to help you with any special requests!
Can I bring children?
Of course. Inform us about the ages of the children in order to choose the right life jackets, safety on board is the most important thing. Please pay attention to the captain when he explains the safety instructions.
Can I have a special event on board?
Yes, of course! We are used to organise private events (birthday celebrations, bachelor parties, weddings and etc), corporate events, filming, photo shootings and much more! Please contact us and let us help you.
Can I cancel my reservation?
Yes, please ask for the cancellation policy of your booked boat. We will always try to be flexible for any inconvenience you may have.
Are all the boats shown on the web available?
The availability of the boats will be confirmed personally by our agents of Exopia Ibiza Charter.
For last minute requests, it is essential to do the payment of the reservation as soon as possible, since you cannot block the last-minute boats and if another customer pays before, the boat will no longer be available for you.
Should we pay gratuity to the crew?
It is customary to pay a gratuity to the crew to thank them for their attentions during your stay, although it is not obligatory. Whether you wish to tip should depend on your level of satisfaction.
What is the A.P.A?
APA (Advance Provisioning Allowance) is 30% of charter price and is charged as a deposit for any extra expenses during the charter. The unused amount is refunded at the end of the charter. Extras: fuel, special orders (food, drinks, etc.), extra toys, chef, crew tips etc.
Can I ask to the restaurant to bring the food on board?
Yes, many of the restaurants on Ibiza and Formentera have a take away service. Our agents will confirm if the restaurant has the take away service so that you can have lunch on board.
Where is our yacht?
The fleet is commonly located in the ports of Marina Ibiza and Marina Botafoch. However, our team will personally confirm you the exact location for the check-in.
Where we will have lunch?
We always recommend having lunch at any of the restaurants in the area. The gastronomic offer is very wide and we can advise you according to your preferences, we will be happy to make a reservation for you.
